Privacy policy
1(1). Overview
1.1 Welcome to Shop Limitless, an Egypt-based online store conducting its operations within the Arab Republic of Egypt and adheres to all applicable laws, regulations, and consumer protection requirements governing e-commerce and the sale of supplements, specializing in high-quality supplements. These Terms & Conditions (the “Terms”) outlines how (“Shop Limitless”) collects, uses, maintains and discloses information obtained from the users (“User”) of the Website https://shop-limitless.com/ (the “Website”).
This Terms applies to all products provided by Shop Limitless. By accessing the Website, browsing the content, or placing an order, User acknowledges reading, understanding, and agrees to be bound by these Terms, and understands and confirms to always review the latest version available on the Website.
1.2 Company Information:
· Limitless for pharmaceutical and Supplements S.A.E is an Egyptian joint stock company registered in the Arab Republic of Egypt.
· Registered Office: First floor, Building 1, Area No. 78 - Sixth Industrial Zone – Giza.
· VAT Number: 636-069-966
· Contact Email: info@limitlessnaturals.com
User may contact Shop Limitless at any time regarding inquiries or complaints related to the use of the Website.
(2). Use of the Website
Users shall use the Website for lawful purposes only. Any use of the Website that could damage, disable, or impair the Website, or interfere with other users’ ability to access or interact with it, is strictly prohibited.
User is responsible for maintaining the confidentiality of the account information, including the password and any identifying details related to the User’s account, and must not share this information with any third party. Any activity conducted through the User’s account will be considered the User’s sole responsibility.
Users agree that the consequences of commercial use or re-publication of content or information of the Website may lead to serious and incalculable monetary compensation that may not be a sufficient or appropriate remedy and that Limitless Shop shall be entitled to temporary and permanent injunctive relief to prohibit such use
(3). General Conditions
User understands that its content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to confirm and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
The headings used in this Terms are included for convenience only and will not limit or otherwise affect these Terms.
(4). Accuracy, Completeness and Timeliness of Information
Shop Limitless reserves the right to modify the contents of the Website at any time but Shop Limitless has no obligation to update any information on the Website.
For the avoidance of doubt, Shop Limitless is entitled to update these Terms from time to time. Updates take effect once posted on the Website.
(5). Modifications to the Website and Prices.
Prices for products offered by Shop Limitless are subject to change at any time without prior notice. Shop Limitless has made every effort to display product images and colors as accurately as possible, but actual products may vary. All product descriptions, including pricing and specifications, are provided for informational purposes only and may be updated or modified at Shop Limitless ‘s sole discretion. Shop Limitless reserves the right to discontinue any product or make changes to product availability at any time.
(6). Errors, Inaccuracies and Omissions
Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. Shop Limitless reserves the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information or on any related website is inaccurate at any time without prior notice (including after User has submitted the order).
Shop Limitless undertakes no obligation to update, amend or clarify information on the Website, including without limitation, pricing information, except as required by law.
(7). Disclaimer of Warranties
1. All products and content on the Website are provided “as is” and “as available” without any warranties of any kind, either express or implied. Shop Limitless makes no representations or warranties regarding the effectiveness, safety, or suitability of any supplements offered on this Website. For the sake of clarity, results may vary depending on individual circumstances.
2. Shop Limitless products are intended for use by healthy adults. Individuals with pre-existing medical conditions, those taking prescription medications, pregnant or nursing women, or individuals under eighteen (18) years should consult a qualified healthcare professional before using any supplement offered on Shop Limitless Website.
3. In no case shall Shop Limitless, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from any products procured using the Website, or for any other claim related in any way to the use of the Website. For the sake of clarity our liability shall be limited to the maximum extent permitted by law.
4. The Website may temporarily suspend or completely cease the system operation at any time. The Website shall not have any responsibilities against the Users of the Website or any third parties due to the temporary suspension or complete cessation of the system operation.
(8). Shipping and Delivery
8.1 Order Processing:
1. All prices are stated in Egyptian Pounds (EGP) and include VAT where applicable. Prices are subject to change without prior notice, but confirmed orders will not be affected.
2. All orders are subject to acceptance and availability.
3. Delivery times may vary depending on the destination, but orders are typically delivered within two (2) to seven [7] business days as of the order placement date.
Estimated delivery times are provided for convenience only and do not constitute a guarantee.
8.2 Delivery Address
- User is responsible for providing a complete and accurate delivery address at the time of purchase.
- Shop Limitless shall not be liable for any loss or delay resulting from inaccurate or incomplete address information provided by the User.
- Delivery shall be deemed complete once the carrier confirms delivery to the address provided by the User.
- If tracking information indicates successful delivery, no replacement or refund will be issued for claims of non-receipt unless otherwise required by law.
- If a delivery attempt fails due to the customer’s unavailability or refusal to accept the shipment, the customer may be responsible for any additional redelivery charges.
- Orders returned to Shop Limitless due to failed delivery attempts may be refunded minus original shipping charges and any return shipping fees incurred.
(9). Refund and Exchange
9.1 Subject to these Terms, the User has the right to return or exchange any product within fourteen (14) days from the date of receipt without providing any reason, provided that the Product:
a) is in its original condition;
b) is unopened and unused;
c) has all original packaging, seals, and labels intact; and
d) is accompanied by a valid proof of purchase.
(10). Defective or Non-Conforming Products
If a product purchased through the Website is defective, damaged, expired, adulterated, tampered with, or does not conform to the description, specifications, or purpose for which it was sold through the Website (“Defective or non-conforming Products”), the User has the right to return or exchange the product within thirty (30) days from the date of receipt. Upon verification of the defect or non-conformity, the User may choose between: (a) receiving a replacement Product; or (b) receiving a full refund to the original payment method.
Shop Limitless shall bear all costs associated with the return and reshipment of Defective or non-conforming Products.
10.1 Return and Exchange Procedure
1. To initiate a return or exchange, the User shall submit a request through the support channels provided on the Website within the applicable statutory period.[FH1]
2. Shop Limitless may request additional information, including photographs, order details, or physical inspection of the product, to verify eligibility.
3. Upon approval of the return request, the User will be instructed on the method for returning the product.
4. Products returned without prior approval or without complete documentation may be rejected
10.2 Refund Policy
1. Once the returned product is received and inspected, the refund shall be processed within fourteen (14) business days.
2. Refunds shall be issued using the original method of payment.
3. Original shipping charges are non-refundable except in cases of defective or non-conforming Products.
4. Shop Limitless may deduct any applicable banking or processing fees if permitted by law and where the return was not due to any fault of the Company.
5. Where the return is made for reasons unrelated to defect or non-conformity, the User may be responsible for the return shipping costs.
6. Where the return results from a defect or non-conformity, Shop Limitless shall bear all associated return shipping and reshipment costs.
11. User Comments, Feedback
If, at Shop Limitless request, User send certain specific submissions (for example contest entries) or without a request from Shop Limitless User send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘Comments’), User agree that Shop Limitless may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that User forwards to us. Shop Limitless is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
Shop Limitless may, but has no obligation to, monitor, edit or remove content that Shop Limitless determines in its sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.
User agrees that its comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary rights. User further agrees that the User’s comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Website or any related website. User may not use a false e-mail address, pretend to be someone other than himself/ herself, or otherwise mislead Shop Limitless or third-parties as to the origin of any comments. User is solely responsible for any comments made and their accuracy. Shop Limitless takes no responsibility and assumes no liability for any comments posted by User or any third-party.
Intellectual Property
All content on this Website, including but not limited to text, images, logos, product names, graphics, videos, and Website design, is the property of Shop Limitless and is protected by copyright, trademark, and other intellectual property laws.
Users are not allowed to copy, reproduce, distribute, modify, display, or create derivative works from any material on this Website without prior written consent from Shop Limitless.
The Shop Limitless name, logo, and all related product are trademarks of Shop Limitless.
Nothing on this Website grants any license or right to use any intellectual property owned or controlled by Shop Limitless without express written permission.
(13). Severability
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions
(14). Contact Information
If user have any questions, concerns, or complaints regarding these Terms, please contact Shop Limitless at:
Email: info@limitlessnaturals.com
(15). Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any dispute, claim, or controversy arising out of or relating to these Terms, the use of this Website, or any purchase made through it shall be subject to the exclusive jurisdiction of the competent courts of Egypt. Users hereby consent to the personal jurisdiction of such courts and waive any objection to venue or forum based on inconvenience.